At Creative Arts Handicrafts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, make purchases, or communicate with us.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details.
- Browsing Information: We collect data on your interactions with our website, such as IP address, browser type, pages viewed, and the time spent on our site.
- Purchase Information: Details about the products you purchase, your order history, and any communication with us regarding your orders.
- Communication Information: Records of your communications with us, including emails, phone calls, and messages.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, payment processing, and delivery.
- Customer Support: To provide customer service, address your inquiries, and resolve any issues with your orders.
- Personalization: To tailor your shopping experience, including recommending products and providing content relevant to your interests.
- Marketing: To send you promotional offers, newsletters, and updates about our products and services, with your consent.
- Security: To protect our website, detect and prevent fraud, and ensure the safety of our users.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments, and delivering orders. These service providers are obligated to keep your information secure and use it only for the purposes specified by us.
- Legal Requirements: If required by law or to protect the rights, property, or safety of Creative Arts Handicrafts, our customers, or others, we may disclose your information.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track your interactions, and provide personalized content. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement a variety of security measures to protect your personal information. These include encryption, secure payment gateways, and regular security assessments. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Update or correct any inaccurate or incomplete information.
- Delete Your Data: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out of Marketing: Unsubscribe from our marketing communications at any time by following the instructions in the emails or contacting us directly.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to have it removed.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Creative Arts Handicrafts
1463/41, behind Reliance Smart
Shiv Nagar, Bihari Ganj
Ajmer, Rajasthan 305001
Phone: 096369 33667
Email: info@creativeartshandicrafts.com